TERMS &
CONDITIONS

• —All bookings must be made at least 48 hours in advance
• —Bookings run in 30-minute increments with a 1-hour minimum (some sets have longer minimums)
• —Your set unlocks at your booked start time — you will not be able to enter before your session begins; arriving a few minutes early to be ready is encouraged. All setup and breakdown must occur within your booked time
• —Set reservations are for that specific set only — changing sets mid-session is not permitted
• —Sessions running more than 15 minutes past your booked end time will be charged an additional hour to the card on file

• —Full payment is required at the time of booking
• —Your card will be saved on file to cover any session overages (e.g., overtime, cleaning fees)
• —All payments are processed securely by Square

• —Made Kulture issues studio credit, not refunds. Cancellation credit never expires and applies automatically to your next booking.
• —Full value back as studio credit if cancelled 48 or more hours before your booking start time
• —Not credited for cancellations within 48 hours of the booking start time
• —Full-warehouse bookings cancelled within 48 hours carry a 25% late cancellation fee; the remaining 75% returns as studio credit. Because a full-warehouse booking takes the entire building out of availability and cannot be partially re-booked at short notice, this applies to all customers, including Plus.
• —Made Kulture Plus members receive full studio credit (never a forfeit) when they cancel a booking, and may be credited for a no-show on request — see Membership below

• —Made Kulture Plus is an annual membership charged to the card on file. It renews automatically each year at the standard annual rate (currently $149) unless auto-renew is turned off before the renewal date. Any promotional or introductory price applies to a member's first year only and is available only to people who have not had Plus before.
• —You can cancel auto-renew at any time from your account. Your benefits continue through the end of the paid term; the membership simply does not renew, and you are not charged again.
• —Membership fees are non-refundable, including for partial or unused terms.
• —Plus does not change your per-session booking rate. Introductory pricing applies to sign-ups during the intro period; renewals are billed at the price in effect at the time of renewal.

• —Plus members may book, instantly, hours inside the 48-hour window that the studio is already open for.
• —Other times inside the window may be requested. Every request is reviewed by the studio and may be declined. An open time slot shown on the availability calendar is not a guarantee.

Short-notice sessions depend on the studio being ready for you. A request may be declined for reasons including:

• —No team member is available to open, prepare or support the set at that time
• —The set, or the whole studio, is booked, held, or being prepared for another session
• —There is not enough lead time to get the space ready (for example, a request made minutes before the start time)
• —Cleaning, turnover, maintenance, renovation, or a private event
• —The account is not in good standing (see Account Standing)

When a request is declined we will tell you by text and email. You are welcome to request a different set or time.

• —Plus members may move an individual set booking themselves inside the 48-hour window, to another available time on the same set, for the same length and price.
• —A session cannot be moved once it has started. Full-warehouse bookings are rescheduled by the studio.

• —Plus members may cancel an individual set booking at any time before it starts, and its full value returns as studio credit (never a cash refund).
• —Full-warehouse bookings cancelled inside 48 hours carry the 25% late cancellation fee described under Cancellation Policy, for all customers including Plus.
• —A no-show may be credited on request, at the studio’s discretion.

If you join Plus after booking, Plus benefits apply from the moment you join, including to bookings already inside the 48-hour window.

A Plus membership belongs to the one account it was purchased on and cannot be shared, transferred or resold. Plus benefits (short-notice booking, rescheduling and cancellation credit) apply only to bookings made from the member's own account, and the member must be at the studio for the session. Their guests, clients and crew are welcome as part of the party. Sharing your login, or booking a session you won't be at so someone else can use your Plus benefits, is not permitted. If we see this, we may decline the booking or request, pause Plus benefits, or cancel the membership without a refund.

Plus benefits exist for genuine changes of plans, not for holding studio time you do not intend to use. We do not set a fixed limit on reschedules or cancellations, but we may act on patterns of misuse, such as:

• —Repeatedly booking and then cancelling or rescheduling
• —Reserving popular times speculatively
• —Moving the same session again and again
• —Joining Plus mainly to recover a booking and then repeating the pattern
• —Using Plus to book sessions for other people that you will not be at

In those cases we may decline a reschedule, request or cancellation credit; require approval for future bookings; pause Plus benefits; or record it under Account Standing. We will let you know if we do, and you can always contact us to talk it through. Paused benefits do not extend or refund the membership term.

Plus benefits may be paused while an account is below good standing, as described under Account Standing. The membership fee is not refunded while benefits are paused.

Made Kulture may change Plus benefits or pricing. Changes that reduce benefits take effect at your next renewal, or after notice to you. Studio credit you have already received remains yours.

• —Individual set bookings: maximum 5 people total (photographers, models, stylists, assistants, clients, and children all count)
• —Full studio takeover: maximum 30 people
• —Extra guests are not permitted on the premises even if not actively on the set

• —Nudity: Not permitted during shared bookings unless your party is the only booking in the studio
• —Audio recording: The studio is not soundproofed and sits near I-45. A full studio takeover is recommended for audio work
• —Special effects (fog, haze, smoke bombs): Not permitted during shared bookings. Available for full studio takeovers or solo bookings only, and must be pre-approved
• —Messy concepts (paint, fake blood, glitter, smoke bombs, excessive oils) are not allowed. If your shoot genuinely needs something messy, or anything outside how the studio normally runs, ask us before you book and we will tell you whether a concept review is possible. Approval is case by case and is never guaranteed, and an approved concept carries a refundable cleaning deposit. A minimum $150 cleaning fee is charged if the space is not left clean
• —Smoking, vaping & drugs: Not allowed anywhere on the premises, including vaping THC or CBD. Unlit cigars and similar items are fine as props. Champagne or wine is fine in moderation for guests 21 and over. If we see anything that breaks these rules, we will ask you to stop
• —Props: Included with all rentals on a first-come, first-served basis during shared hours. All props must be returned to their original locations before your session ends

Every Made Kulture account starts in good standing. If a booking results in an incident, such as props not returned, a set left needing cleanup, guests over the limit, use of a set or equipment that was not booked, unpaid overtime, damage, or a violation of the Studio Rules, we may record it on the account. Each incident carries points based on its severity. Points expire 12 months after the incident; incidents involving theft, threats or serious damage may remain on record.

An account’s standing depends on its points. Accounts below good standing may lose access to rewards, short-notice booking and Plus cancellation protection, may need approval before a booking is confirmed, and may be suspended from booking. We will notify you by email when an incident is recorded. Made Kulture Plus fees are not refunded when perks are paused. Existing studio credit remains yours under the Studio Credit terms.

If you believe an incident was recorded in error, reply to the notice or contact us, and we will review it. Made Kulture may suspend or close any account at its discretion for serious incidents.

Made Kulture members may create a profile and upload images to a personal portfolio shown in our members-only creative directory. The following applies to any content you upload (“Member Content”).

• —You must be 18 or older to create a member profile and upload Member Content.
• —Every person depicted in your Member Content must be 18 or older.

Made Kulture supports artistic expression, including artistic, editorial, and fashion nudity. To keep the community professional and lawful, the following is not permitted:

• —Pornographic or sexually explicit content — including depictions of sexual acts or penetration, or any content whose primary purpose is sexual arousal or gratification (as opposed to artistic or editorial expression).
• —Any nude, partially nude, or otherwise sexualized depiction of a minor (anyone under 18). This is strictly prohibited and will be reported to the appropriate authorities as required by law.
• —Non-consensual content — images of any person who has not consented, including intimate or “revenge” imagery.
• —Content that is illegal, harassing, hateful, defamatory, or that infringes another person’s intellectual-property or privacy rights.

Whether nudity is artistic or pornographic is determined by Made Kulture in its reasonable discretion.

By uploading Member Content, you represent and warrant that:

• —You own the content, or have obtained all rights, licenses, and permissions necessary to post it;
• —You have the consent and, where applicable, signed model releases of every identifiable person depicted;
• —Every person depicted is 18 or older; and
• —You will tag any content containing nudity or mature themes as 18+ using the tools provided.

You retain ownership of your Member Content. By uploading it, you grant Made Kulture a limited, non-exclusive, royalty-free license to store, display, and reproduce that content solely to operate and promote the members’ directory and platform. This license ends when the content is removed, except for copies retained in routine backups.

Made Kulture is under no obligation to host any content. We may archive (hide) or permanently remove any Member Content, and may suspend or terminate any account, at our sole discretion and without notice — including for any suspected violation of these standards. Archived content is hidden from other members but may be retained by Made Kulture.

To report content you believe violates these standards, contact us at info@madekulture.com. We review reports and act on violations, prioritizing anything involving minors.

When you book and check the text-message consent box, you agree to receive transactional text messages from Made Kulture about your reservation, including booking confirmations, appointment reminders, door codes and session notifications. Message frequency varies based on your booking activity.

Message and data rates may apply depending on your mobile carrier and plan. To opt out, reply STOP to any message; you will receive one confirmation and no further messages. For help, reply HELP or email info@madekulture.com.

Carriers are not liable for delayed or undelivered messages, and Made Kulture is not responsible for messages delayed or not delivered by your carrier. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; text-messaging opt-in data and consent are never shared with any third party. See our Privacy Policy.

Made Kulture is not responsible for loss, theft, or damage to personal equipment or property brought onto the premises. Clients are responsible for any damage caused to studio sets, props, or equipment during their session. Damage costs will be charged to the card on file.

We reserve the right to update these terms at any time. Continued use of our booking service constitutes acceptance of the current terms.

Made Kulture
4825 Gulf Freeway, Houston TX 77023
Email: info@madekulture.com
Website: madekulture.com